Frequently Asked Questions

The Shared edition uses shared platform resources, ideal for startups; the Single-store edition provides dedicated deployment and exclusive resources, suitable for merchants with higher performance and customization requirements.

Yes, your data migrates seamlessly between editions, and the upgrade process won't interrupt your business operations.

We integrate global mainstream payment methods, including credit cards, PayPal, Stripe, and various local payment methods to meet the payment needs of consumers in different regions.

AI features include 24-hour intelligent customer service, AI product recommendation engine, AI automatic translation, AI data analytics, and AI virtual try-on, comprehensively improving operational efficiency and customer experience.

The Multi-store edition supports complete source code delivery, allowing you to independently deploy with full control over your data and support for deep customization.

WooShopee seamlessly integrates with UPS, FedEx, DHL, and other international logistics providers, supporting logistics tracking, label printing, freight calculation, and overseas warehouse coordination.

Depending on the edition, it supports PC websites, H5 mobile websites, mobile apps, mini programs, and Pad apps.

The Shared edition is free forever — start anytime. Single-store and Multi-store editions also offer free consultation and customized solution planning.

We provide multi-channel technical support including online customer service, email, phone, and WeChat. All editions receive basic technical support services.